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PN-Y326 | PN-Y436 | PN-Y496 | PN-Y556
Solutions

Operation using the remote control or otherwise may not be possible if a USB flash drive and SD memory card are both connected.

Switch off the main power switch, remove either device, and then switch on the main power switch.

When a USB flash drive or an SD memory card is connected, it is better to turn the power ON/OFF using the remote control unit.

When the power is turned ON using the main power switch with a USB ash drive or an SD memory card connected, the monitor startup takes a longer time because the monitor checks USB terminal or SD card slot connection after checking other terminal connections.

Is the file in a supported format? Refer to the Operation Manual for the supported formats.

Are both a USB flash drive and SD memory card connected? These cannot be connected simultaneously.

When using a USB flash drive, is the cable connected to the power supply terminal?

The following problems may occur if a non-supported format is used:

  • The file does not play properly.
  • Pause or move forward/back cannot be performed during playback.
  • Abnormal play speed.
  • Operations cannot be performed during playback.
  • Playback stops; the player application restarts

The screen will turn black if none of the les in the play list are in the USB ash drive or the SD memory card.

Press the INPUT button to exit.

Is the cable connected to the USB terminal? Refer to the Operation Manual for proper connection.

Check the power specifications (5V, 2A).

Remove the connected device and then eliminate the cause of the overcurrent.

Did you connect an unsupported device such as a USB keyboard?

Switch the main power switch off and on.

Check the amount of free space in the medium (USB flash drive or SD memory card) to which you are copying.

Are both a USB flash drive and SD memory card connected? These cannot be connected simultaneously.

 

Solution not listed? Check the Operation Manual for your product or review the list of general professional display solutions .

If you still need assistance with your Sharp Professional Display please contact 1-800-BE-SHARP.