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US-NJ-Montvale

Customer Relations Specialist

Organization: Sharp Electronics Corporation

Location: US-NJ-Montvale

Job ID:  2021-6469

The Customer Relations Specialist manages customer service and support for assigned customers and Sharp subsidiaries from point of order entry through delivery with a strong focus on adherence to Corporate Policies, excellence of customer service and reduction of order cycle time. Working in conjunction with Supply Chain and Sales Teams to provide customers with insights into order status, inventory availability, and tracking. Measures key components of customer service and the order fulfillment process. The Customer Relations Specialist manages customer service and support for assigned customers and Sharp subsidiaries from point of order entry through delivery with a strong focus on adherence to Corporate Policies, excellence of customer service and reduction of order cycle time. Working in conjunction with Supply Chain and Sales Teams to provide customers with insights into order status, inventory availability, and tracking. Measures key components of customer service and the order fulfillment process.