The external account module enables you to use an "external account application" for centralized account management of a n MFP on a network.
An "external account application" can be used in "external authentication mode" or "external count mode".
When "external authentication mode" is used, the login screen is retrieved from the application when the machine is started. When a job ends, a job notification screen is sent to the application for counts by authenticated user.
When "external count mode" is used, the login screen is not displayed when the machine is started. Only a job result notification is sent to the application. User authentication by the external account application cannot be used. However, the external account application can be used in combination with the internal account function.
External account application setup
After setting an external application in "Setting Mode", restart the machine to enable the setting.
To restart the machine, see "TURNING ON THE POWER".
To set up external account application:
In "Setting mode", select [Application Settings] → [External Applications Settings] → [External Accounting Application Settings].
Operation in external account mode
The following describes operation in the two modes for using an external account application.
External authentication mode
When the machine is powered on in external authentication mode, the machine accesses the external account application and displays the login screen. The login screen also appears when the [Call] key is tapped to run a job in the job status complete screen. (The login screen does not appear if the user has already logged in by the normal method.)
Tap the job status display while the login screen is displayed, and the Job Status screen appears. To return to the previous screen, tap a mode select key.
To enable external authentication mode:
In "Setting mode", select [System Settings] → [Sharp OSA Settings] → [External Account Setting] and enable the [Enable Authentication by External Server] checkbox.
  • The user control function of the machine cannot be used in external authentication mode.
    However, "User Registration", "User Count Display", "User Count Reset", "User Information Print", and "The Number of User Name Displayed Setting" can be used.
  • The mode select key cannot be used while the login screen appears.
If login fails:
If the login screen fails to appear or the application does not operate correctly, the machine may also stop operating correctly. In that case, terminate external account mode forcibly.
To forcibly terminate external account mode:
In "Setting mode (Web version)", select [System Settings] → [Sharp OSA Settings] → [External Account Setting].
If termination in Setting mode (Web version) fails, terminate it forcibly on the operation panel of the machine.
In "Setting mode", select [System Settings] → [Sharp OSA Settings] and change the setting for [External Account Setting] and then restart the machine. To restart the machine, see "TURNING ON THE POWER".
External count mode
Unlike in external authentication mode, when the machine is started in "external count mode", the login screen of the external account application is not displayed after the machine has started up. Only the job result is sent to the external account application.
External count mode can be used together with the user control function of the machine. (External count mode can also be used when the user control function is disabled.)
To enable external count mode:
In "Setting mode", select [System Settings] → [Sharp OSA Settings] → [External Account Setting] and enable the [External Account Control] setting alone.