If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the ""position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator color changes from orange to green, press the [POWER] button.
When the background color of the job status display at the upper right corner of the touch panel is not gray, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Point to check Solution
Does the paper size specified by the job match the size of paper loaded into the tray? Make sure that the paper size setting matches the size of paper loaded into the tray.
Windows: The setting is selected in the [Paper Select] tab of the printer driver.
If [Fit To Paper Size] is selected, check the loaded paper and the paper size setting.
Macintosh: The setting is selected in the [Page Setup] menu.
(In Mac OS 9.0 to 9.2.2, the setting is selected using the [Page Setup] menu.)
Is the print orientation setting (portrait or landscape) correct? Set the print orientation to match the image.
Windows: The setting is selected in the [Main] tab of the printer driver.
Macintosh: The setting is selected in the [Page Setup] menu.
(In Mac OS 9.0 to 9.2.2, the setting is selected using the [Page Setup] menu.)
Are the margins set correctly in the layout settings of the application? Select an appropriate paper size and margins in the layout settings of the application.
If the edge of the image extends outside the printable area of the machine, the edge will be cut off.