Point to check | Solution |
---|---|
Is the original placed face up or face down correctly? | Place the original again in the correct orientation, and resend. When using the document glass, the original must be placed face down. When using the automatic document feeder, the original must be placed face up. Place the original correctly and send the fax again. |
If the receiving machine is using thermal paper, was the thermal paper loaded with the wrong side out? | Check with the operator of the other machine. |