If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the ""position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator color changes from orange to green, press the [POWER] button.
When the background color of the job status display at the upper right corner of the touch panel is not gray, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Point to check Solution
Is little free memory remaining? If any of the following applies, print or delete received faxes to increase available memory space for receiving faxes.
  • The memory contains data that has been received with the received image check setting enabled.
  • The memory contains data that has been received with confidential reception or that is protected by a password.
  • A fax is stored in the memory box.
Installing an optional memory allows you to receive more faxes.