If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the ""position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator color changes from orange to green, press the [POWER] button.
When the background color of the job status display at the upper right corner of the touch panel is not gray, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Point to check Solution
Did you enable document filing in the printer driver? Enable document filing.
In print mode, enable document filing on the [Job Handling] tab of the printer driver.
Have functions been disabled by the administrator? Check with your administrator.
Some functions may have been disabled in the setting mode.
When user authentication is enabled, the functions that you can use may be restricted in your user settings.