THE TRANSMITTED FAX PRINTS OUT BLANK AT THE RECEIVING SIDE
If you are unable to solve a problem using the solutions in this manual, press the [Power] button and then turn the main power switch to the "
"position. Wait at least 10 seconds and then turn the main power switch to the "
"position. After the main power indicator color changes to green, press the [POWER] button.
"position. Wait at least 10 seconds and then turn the main power switch to the ""position. After the main power indicator color changes to green, press the [POWER] button.
When the background color of the job status display at the upper right corner of the touch panel is not gray, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
| Point to check | Solution |
|---|---|
| Is the original placed face up or face down correctly? | Place the original again in the correct orientation, and resend. When using the document glass, the original must be placed face down. When using the automatic document feeder, the original must be placed face up. Place the original correctly and send the fax again. |
| If the receiving machine is using thermal paper, was the thermal paper loaded with the wrong side out? | Check with the operator of the other machine. |