Point to check Solution
Is a torn piece of paper remaining in the machine? Make sure all paper is removed.
Is too much paper loaded in the tray? Make sure that the stack of paper in the tray is not higher than the indicator line.
Are multiple sheets feeding at once? Fan the paper well before loading it.
Are you using paper that is not within the specifications? Use SHARP-recommended paper.
Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges.
- "SUPPLIES" in "Quick Start Guide"

For paper that is prohibited or not recommended, see "APPLICABLE PAPER TYPES".
Has the paper in the tray absorbed moisture? If you will not be using paper in a tray for a long time, remove the paper from the tray and store it in a bag in a dark and dry location.
Are the bypass tray guides adjusted to the width of the paper? Adjust the bypass tray guides to the width of the paper.
Is the bypass tray extension guide pulled out? When loading large-size paper, pull out the extension guide.
Is the bypass feed roller dirty? Clean the surface of the bypass feed roller.
Is 5-1/2" x 8-1/2" (A5) size paper loaded? When loading 5-1/2" x 8-1/2" (A5) size paper, place the paper in the horizontal (5-1/2" x 8-1/2"R (A5R)) orientation.
Is the paper size specified? If you are using a non-standard size, be sure to specify the paper size.
If the size of paper loaded into a tray was changed, be sure to check the paper size setting.
"Setting mode" → [Paper Tray Settings] → [Tray Registration]
Did you add paper to the bypass tray? When adding paper, remove any paper remaining in the bypass tray, combine it with the paper to be added, and reload as a single stack.
If paper is added without removing the remaining paper, a misfeed may result.