| Point to check | Solution |
|---|---|
| Is a torn piece of paper remaining in the machine? | Make sure all paper is removed. - REMOVING MISFEEDS |
| Is too much paper loaded in the tray? | Make sure that the stack of paper in the tray is not higher than the indicator line. |
| Are multiple sheets feeding at once? | Fan the paper well before loading it. |
| Are you using paper that is not within the specifications? | Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. - "SUPPLIES" in "Quick Start Guide" For paper that is prohibited or not recommended, see "APPLICABLE PAPER TYPES". |
| Has the paper in the tray absorbed moisture? | If you will not be using paper in a tray for a long time, remove the paper from the tray and store it in a bag in a dark and dry location. |
| Are the bypass tray guides adjusted to the width of the paper? | Adjust the bypass tray guides to the width of the paper. |
| Is the bypass tray extension guide pulled out? | When loading large-size paper, pull out the extension guide. |
| Is the bypass feed roller dirty? | Clean the surface of the bypass feed roller. - CLEANING THE BYPASS FEED ROLLER |
| Is 5-1/2" x 8-1/2" (A5) size paper loaded? | When loading 5-1/2" x 8-1/2" (A5) size paper, place the paper in the horizontal (5-1/2" x 8-1/2"R (A5R)) orientation. |
| Is the paper size specified? | If you are using a non-standard size, be sure to specify the paper size. If the size of paper loaded into a tray was changed, be sure to check the paper size setting. "Setting mode" → [Paper Tray Settings] → [Tray Registration] |
| Did you add paper to the bypass tray? | When adding paper, remove any paper remaining in the bypass tray, combine it with the paper to be added, and reload as a single stack. If paper is added without removing the remaining paper, a misfeed may result. |