Tri-Cities Skin and Cancer Transitions from Tablets to Dynabook Laptops

Business Challenges

Tri-Cities Skin and Cancer aimed to improve efficiency and productivity in its practice. Although medical professionals utilized tablets for patient care, they faced challenges with screen clarity, weight, and data entry lags during touch input. Moreover, the current warranty coverage fell short of expectations, prompting its IT team to explore alternative devices to improve reliability and support.

Technology Solutions

Sharp recommended Dynabook Portégé® X30W-K 2-in-1 convertible laptops as an alternative to the heavy tablets previously used. Upgrading to versatile Dynabook laptops has allowed staff to move faster than before due to the light-weight design, improved touchscreen capabilities, convenient keyboard access and enhanced graphics tailored to the medical setting.

The touchscreen capability, complemented by a compatible stylus pen, facilitated the quick and accurate capturing of patient information and signatures. Dynabook laptops also offered high-def screen clarity and resolution to help reduce visual fatigue after a long shift. Additionally, the Dynabook warranty, particularly its comprehensive damage protection coverage, would help to ensure devices would remain operational and reliable over time.

“Switching to Dynabook laptops was a game-changer for us. Not only do the laptops weigh less than our previous tablets, but the touchscreen functionality has also been invaluable for capturing patient information seamlessly,” said Jane Eustice, Information Technology Manager at Tri-Cities Skin and Cancer. “The superior warranty has also given us the peace of mind we needed, making Dynabook laptops the clear choice for enhancing efficiency and productivity within our practice.”

Proven Results 

Ever since the transition, Tri-Cities Skin and Cancer has experienced tangible improvements in efficacy and user satisfaction among its staff. The enhanced portability and touchscreen capabilities of the Dynabook laptops have streamlined patient intake and charting processes, which in turn has reduced wait times and improved data input accuracy. With 40 Dynabook laptops deployed across their facilities, the dermatology group has not only enhanced their day-to-day operations but has also positioned themselves for continued future growth and innovation in their field. 

“Sharp’s service and support have been exceptional throughout our transition to Dynabook laptops. Their responsiveness and effectiveness in addressing any questions or concerns has minimized downtime and ensured uninterrupted patient care. Their commitment to customer satisfaction truly sets them apart,” declared Jane.