Case Studies

Healthcare Facility Improves Workflows and Reduces Document Management Costs

Healthcare Facility Improves Workflows and Reduces Document Management Costs

Business Environment Challenges
A well-known, physician-owned pathology practice headquartered in Dallas, Texas with a team of nearly 40 board-certified pathologists, wanted to replace its multifunction printers (MFPs), reduce its overall document management costs and improve its service and support.  

With poor equipment performance, very slow service response times and the need to release print jobs securely, the healthcare facility knew it needed an update.

“One of the main challenges with our previous provider was how slow the machines were, especially when starting up. Now, we really like how the Sharp machines are ready when we need them to be.”

Chief Information Officer

Industry

Healthcare

Organization

Healthcare Facility

Challenges

  • Needed to get control over high document management costs
  • Needed to ensure patient and doctor privacy in a demanding environment
  • Lack of support 

Solutions

  • MX-5070V 
  • AIP Connect
  • RF IDeas card readers
  • PaperCut access control and tracking solution

Results

  • Decreased overall document management and printing costs
  • Enhanced speed, efficiency and security from MFPs
  • More attentive and responsive support