Case Studies

Sharp Delivers the Right Solution for an Offshore Drilling Company

Sharp Delivers the Right Solution for an Offshore Drilling Company

Business Environment Challenges
A large offshore drilling company was nearing the end of their lease for high-speed, color MFPs. They reached out to their local Sharp dealer, TLC Office Systems to help them understand the technical requirements and learn about potential solutions. Secure Print Release was on the top of their mind after the CFO discovered extremely sensitive financial documents were left lying unattended in one of their MFP’s output trays. This sparked an immediate inquiry to the IT security team to find the best and most cost-effective solution to prevent this from happening in the future.

Streamlining tasks was also on their list of needs. The passport division of the company is responsible for scanning multiple pages of passports as a single scan operation, which is a very manual process. The company needed a better way of doing their work quickly and efficiently.

The company’s IT team greatly appreciated Sharp Remote Device Manager (SRDM), which allows administrators to centrally view the status of all the MFPs and take quick action if there is low toner, a misfeed or other condition.

Industry

Oil and Gas


Organization
Offshore Drilling Company

Challenges

  • Customer was concerned about security for sensitive documents
  • Network environment was going through changes and new cloud solutions were being deployed 
  • The lease was expiring on the existing fleet of color MFPs and new replacements were needed

Solutions

  • 23 Sharp MX-5071 color MFPs
  • Configured Active Directory Group Policy to manage MFP access
  • Installed RF Ideas multi-type card readers to support the two different types of ID cards the company was using
  • Configured Secure Print Release for all the MFPs so that sensitive documents could not be left unattended once printed

Results

  • Capability to handle large volume print jobs quickly and easily 
  • Ability to manage devices/resources with Active Directory
  • Ability to streamline workflows by eliminating extra steps
  • Strong support and engagement from local dealer and Sharp team
  • Increased security due to user requirement to authenticate at the MFP in order to pick up jobs