A top university must meet exceptionally high
expectations for its design and function. Students,
faculty, administrators and alumni expect world-class
campus facilities that include the latest technologies
– so when the University of Notre Dame initiated the
largest building project in its history, it required a
massive AV installation across multiple buildings and a
historically significant stadium.
The Project Begins
The University of Notre Dame, located in South Bend, Indiana, is
consistently recognized as one of the leading institutions of higher
learning in the United States for its undergraduate education, research
and faith mission. The Fighting Irish football team, whose home turf is
Notre Dame Stadium, is the nation’s most storied program.
The original stadium opened in 1930, with then-head coach Knute Rockne
playing a major role in its design. Decades of campus expansion meant
the stadium gradually evolved into one of the most centrally located
facilities on campus – yet it was only used about 10 times each year.
In January 2014, the university announced plans to attach three new
buildings to the stadium and revamp the stadium itself, adding about
800,000 square feet of classroom, research, student life, media,
performance, meeting, event, faith and hospitality space to Notre Dame
Stadium. This would make the iconic venue a year-round hub for academic and student life – and, of course, technology would play a major role in the upgrade.
An Eye on Technology
As with any world-class university, Notre Dame incorporates technology all over campus, from classrooms to student centers to hallways.
“Everybody today is immersed in technology, and by the time our students get to Notre Dame, they’ve had technology in their schools from elementary to high school,” said Jason Railton, manager of AV technologies for ND Studios, whose role is to design and consult on campus-wide new construction, major renovation and departmental AV requests. “We don’t want them to downgrade when they go to college, so we aim to ensure a tech-rich experience for students as well as guests and visitors.”
Railton added that ensuring a consistent user experience is integral to incorporating technology in higher education facilities.
“We’re attempting to be at the forefront of universities when it comes to technology, so we have a set of core AV and technology standards,” he said. “This ensures the same user experience, no matter where you are in any Notre Dame-owned location – whether you’re on the main campus or in Rome, Ireland or Washington, D.C. – and also helps our team with troubleshooting.”
To choose AV technology standards, Railton regularly explores industry shows like InfoComm and CCUMC (Consortium of College & University Media Centers) and keeps tabs on manufacturers to ensure the university’s current standards are still meeting its needs.
“I make sure the functionality is still being met, the price is within budget, the customer service and response time is what we expect, and the service/repair [options are appropriate],” he said. “All that goes into why we choose specific vendors for our campus standards.”
For flat-panel monitors and projectors, that core standard is Sharp.
“Every project we’ve done in the last 12 years has been Sharp,” Railton said. “It’s the campus standard, and while there is no mandate that says Sharp exclusively must be used, we try to push Sharp as we upgrade technology across campus.”
One reason Railton said his team likes Sharp is the customer service. An example he cites from the stadium project: An external partner inadvertently specified an incorrect model for certain areas of the stadium, and the university purchased this model. By the time the issue was discovered, about 400 units had been unboxed and installed, with the packing materials discarded.
“Sharp came out here within days of our discovering the issue and took back all 400,” he said. “Within a week, we had all new models and the price difference refunded – this is almost unheard of. Sharp aims to take care of their customers, and they do.”
Lessons Learned
As they worked through the enormous AV installation project, Railton and his team learned some valuable lessons.
1. Anticipate the unknown. Ask yourself: Where might there be technology in the future, and what would be its purpose? Even in areas that are not currently scoped for technology installations, imagine where a digital display or projector could possibly go in the future, and what it would be used for, and put in infrastructure like pipelines, back boxes, power and networking capabilities. It’s easier to include this while the building is being built, and later add something like a display to infrastructure that is already in place, than to retrofit an existing structure with the necessary infrastructure, according to Railton.
2. From the project’s inception, include the AV team in the planning processes. Sometimes the audiovisual components of a new building are not considered until the second or third planning phase, and this can create issues when the building is completed. Because technology is so interconnected with building infrastructure these days, project owners can save time and headaches by including IT/AV teams on day one. When the AV team works closely and directly with architects and builders, it ensures that the technology being specified fits within the budget, and that it is the right technology for the eventual use case.
The Campus Crossroads Project
The planning process for the Campus Crossroads project began in early 2014, and ground broke for construction in November 2014.
The project involved adding three additional buildings to the stadium structure, as well as revamping the stadium itself. The structure’s exterior design was inspired by Knute Rockne’s original vision of Notre Dame Stadium (which still stands today as the core of the facility), as well as details that pay tribute to the Collegiate Gothic buildings on campus. The project incorporated sustainability practices such as LEED certification, green roofs and geothermal energy use.
On the west side of the structure, the Duncan Student Center houses student life, career placement and recreational/fitness/wellness facilities, including a climbing wall and gymnasium, as well as hospitality ballrooms and VIP suites, game day controls, and restaurants.
The south side of the structure features O’Neill Hall – the new home for the Music Department and the Sacred Music at Notre Dame program – and includes auditoriums, recital halls, classrooms and conference rooms, all using technology.
Corbett Family Hall, on the east side, contains the anthropology and psychology departments, as well as the state-of-the-art Rex and Alice A. Martin Media Center.
The stadium itself also got a revamp:
• Vinyl-clad benches replaced wooden bench seats, adding average space available for each fan from 16 to 18 inches.
• Outdoor club-level seating within the east and west buildings was added. Terraces adorn each of these buildings, allowing for a view of both campus and the playing field.
• Between 3,000 and 4,000 premium seats were added.
• The former press box on the west side was dismantled and a new, 175-seat press box was constructed on the east side of the stadium.
• A redesigned Frank Leahy Gate on the south side of the stadium creates a grand entrance.
• Other enhancements include new seating in the bowl; improved concourse wayfinding and aesthetic enhancements; upgrades to the Wi-Fi network and existing sound system within the stadium; renovation of restrooms, concession stands, lighting and signage; and an increase in the number of women’s restrooms.
Dispersed throughout the stadium and three buildings are approximately 600-plus NEC display units, including large format displays, desktop displays, and projectors. This technology is used for “everything you can imagine,” Railton said, including in the press box, academic departments, classrooms, conference rooms, hospitality and VIP suites and student lounges, and for such purposes as menu boards, command and control, AV control systems, monitoring and more.
Portions of the Campus Crossroads Project opened in fall 2017, with the final unveiling in winter 2018. Reception of the new stadium, as well as the entire Campus Crossroads Project, has been overwhelmingly positive, Railton said.
“Notre Dame Stadium has always been an icon, even if you’re not a Notre Dame football fan,” he said. “Now, even fans from or employees of competing college sports teams are amazed when they walk in and see what Notre Dame was able to accomplish with the Campus Crossroads Project.”
“Every project we’ve done in the last 12 years has been Sharp. It’s the campus standard, and while there is no mandate that says Sharp exclusively must be used, we try to push Sharp as we upgrade technology across campus.”