Engineering Longevity: Sharp’s Rob Davis on Managed Services and Customer Commitment
Podcast Length - 10:03
In this podcast interview, AV Technology’s Cindy Davis speaks with Rob Davis, Sharp’s Vice President of Services and Solutions, about Sharp’s award winning approach to managed services. Rob explains how Sharp earned SCN’s Stellar Service Silver Awards by building a full end to end lifecycle B2B service model engineered for quality, performance, and longevity. He highlights Sharp’s support team, real time replacement capabilities, and customer experience efforts centered on speed and reliability. Rob also underscores where true value lies - beyond display price - emphasizing total cost of ownership and sustainability as core priorities. The conversation touches on Sharp’s expanded five year warranty across most of the ProAV portfolio, reinforcing the company’s commitment to long term performance and customer success.