How to Manage Your Sharp Devices
Searching for a monitoring solution to optimize the performance of Sharp MFPs and printers? Sharp offers three options – MICAS, Synappx Manage and SRDM – which aligns best with your business needs?
Device Management Solutions Comparison
Sharp Remote Device Management (SRDM)
- Audience: Service provider / IT admin
- Style: On‑premises
- Purpose: Data collection, monitoring, auto/remote remediation
- Locations: Single location
- Configuration: On‑premise install
- Usage monitoring: Meter and toner
- Status monitoring: Yes
- 3rd‑party printer support (data collection only): Yes (requires SNMP MIB import)
- Power management: Yes
- Cloning and storage backup: Yes
- Security management: Yes
- Preconfigured print driver distribution: Yes
- Firmware management (service feature): Yes
- Remote access to service report (service feature): Yes
- Knowledgebase (service feature): No
- Remote access to service settings (service feature): Yes
- Sharp display product support: Yes
Synappx Manage
- Audience: Service provider / IT admin
- Style: Cloud
- Purpose: Data collection, monitoring, auto/remote remediation
- Locations: Multiple locations
- Configuration: Agent / agentless
- Usage monitoring: Meter, toner, and toner end prediction
- Status monitoring: Yes
- 3rd‑party printer support: Yes
- Power management: Yes
- Cloning and storage backup: Yes
- Security management: Yes
- Preconfigured print driver distribution: Yes
- Firmware management (service feature): Yes (includes OTA device scheduling and enable/disable)
- Remote access to service report (service feature): Yes
- Knowledgebase (service feature): No
- Remote access to service settings (service feature): Yes
- Sharp display product support: Yes
MICAS
- Audience: Service provider
- Style: Cloud
- Purpose: Data collection, monitoring, remediation
- Locations: Multiple locations
- Configuration: Email / agent
- Usage monitoring: Meter, toner, and toner end prediction
- Status monitoring: Yes
- 3rd‑party printer support: Yes
- Power management: No
- Cloning and storage backup: No
- Security management: No
- Preconfigured print driver distribution: No
- Firmware management (service feature): Yes
- Remote access to service report (service feature): No
- Knowledgebase (service feature): Yes
- Remote access to service settings (service feature): No
- Sharp display product support: No
Learn more about these Device Management Solutions