TROUBLESHOOTING
If you cannot find the item that you are looking for, see "GENERAL PROBLEMS".
CANCELING OPERATION AND RESETTING SETTINGS
REMOVING MISFEEDS
REMOVING MISFEEDS
When a paper misfeed occurs, a message and the misfeed location are displayed.
Tap the [Look how jam is solved] key, and remove the paper misfeed according to the instruction.
PAPER MISFEED MAP
If you require more information when reading the instructions that appear by tapping the [Look how jam is solved] key, use the paper misfeed map to check the paper misfeed location and then read the instructions again.
REMOVING STAPLE JAMS
COPYING
COPYING DOES NOT TAKE PLACE
AUTO SELECTION OF THE COLOR MODE DOES NOT TAKE PLACE CORRECTLY
IMAGE ROTATION DOES NOT TAKE PLACE
2-SIDED COPYING DOES NOT TAKE PLACE
THE PAPER SIZE OF A TRAY CANNOT BE SET
THE IMAGE IS TOO LIGHT OR TOO DARK
COLORS ARE OFF
PART OF THE IMAGE IS CUT OFF
COPIES COME OUT BLANK
PRINTER
PRINTING DOES NOT TAKE PLACE
COLOR PRINTING DOES NOT TAKE PLACE
TWO-SIDED PRINTING DOES NOT TAKE PLACE
DIRECT PRINTING OF A FILE IN A SHARED FOLDER ON A COMPUTER IS NOT POSSIBLE
A TRAY, FINISHER, OR OTHER PERIPHERAL DEVICE INSTALLED ON THE MACHINE CANNOT BE USED
THE IMAGE IS GRAINY
THE IMAGE IS TOO LIGHT OR TOO DARK
COLORS ARE OFF
TEXT AND LINES ARE FAINT AND DIFFICULT TO SEE
PART OF THE IMAGE IS CUT OFF
THE IMAGE IS UPSIDE DOWN
MANY GARBLED CHARACTERS ARE PRINTED
FAX
TRANSMISSION DOES NOT TAKE PLACE
THE TRANSMITTED FAX PRINTS OUT BLANK AT THE RECEIVING SIDE
THE TRANSMITTED FAX IS REDUCED BY THE RECEIVING FAX MACHINE
TRANSMISSION DOES NOT BEGIN AT THE SPECIFIED TIME
PRINTING DOES NOT TAKE PLACE AFTER RECEPTION
MANUAL RECEPTION/POLLING RECEPTION ARE NOT POSSIBLE
THE RECEIVED IMAGE IS FAINT
THE MACHINE DOES NOT BEGIN FAX RECEPTION
DIALING IS NOT POSSIBLE
YOU CANNOT TALK TO THE OTHER PARTY
THE VOLUME IS TOO LOW
NO SOUND IS HEARD
A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY CANNOT BE STORED
A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY CANNOT BE EDITED OR DELETED
IMAGE SEND/INTERNET FAX
TRANSMISSION DOES NOT TAKE PLACE
AN ADDRESS CANNOT BE SPECIFIED
MODE CANNOT BE SELECTED
AUTO SELECTION OF THE COLOR MODE DOES NOT TAKE PLACE CORRECTLY
THE RECEIVED IMAGE FILE CANNOT BE OPENED
TRANSMISSION TAKES A LONG TIME
A DESTINATION IS PRE-SELECTED
CANNOT WRITE TO THE USB MEMORY DEVICE
(WHEN USING USB MEMORY SCAN)
THE SCANNED IMAGE IS CLIPPED
THE QUALITY OF THE SCANNED IMAGE IS POOR
THE SCANNED IMAGE IS BLANK
THE SCANNED IMAGE IS UPSIDE DOWN OR ON ITS SIDE
JPEG WAS SELECTED FOR THE FILE TYPE BUT THE FILE WAS CREATED AS A TIFF FILE
A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY CANNOT BE STORED
A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY CANNOT BE EDITED OR DELETED
DOCUMENT FILING
DOCUMENT FILING DOES NOT TAKE PLACE
A FILED DATA CAN NOT BE PRINTED
A JOB CANNOT BE STORED IN A CUSTOM FOLDER
A STORED FILE HAS DISAPPEARED
A FILE CANNOT BE DELETED
THE PROPERTY OF A FILE CANNOT BE SET TO [CONFIDENTIAL]
A CONFIDENTIAL FILE OR CONFIDENTIAL FOLDER CANNOT BE OPENED
A FILE NAME CANNOT BE STORED OR CHANGED
A CUSTOM FOLDER NAME CANNOT BE STORED OR CHANGED
A FILE NAME IS CUT OFF
GENERAL PROBLEMS
If you are unable to solve a problem using the solutions in this manual, see TURNING ON THE POWER to restart the machine.