skip to main content

Synappx Go for MFP

Configuration Steps

Windows Defender Firewall Post-Installation Configuration (Optional)


If print jobs are not received by the MFP agent PC, it may be necessary to open either or both inbound port(s) 9100 and 515 on the MFP agent server by creating rules on the machine's Windows firewall. The following procedure uses Windows 10 as an example.

The following procedure uses Windows 10 as an example if manual port opening is required.

  1. Launch the Windows Defender Control Panel. Then launch the Windows Firewall applet.
  2. The main Windows Defender Firewall interface is shown below. Select Advanced Settings.
  3. The Advanced Security window will pop up. Select Inbound Rules. The goal is to allow inbound TCP traffic to the MFP agent on either or both ports 9100 and 515. This allows print jobs to be sent securely and held at the MFP agent until they are released for printing by the Synappx Go mobile app.
  4. Select the New Rule option on the Actions pane at the far right.
  5. The Rule Type window will pop open. Select the Port rule type. Then select Next.
  6. On the Protocol and Ports window, select the TCP option and then select the Specific local ports option. In the adjacent field, enter the port (or ports) you wish to open for traffic. You can select 9100 (RAW), 515 (LPR) or both. The example below uses both ports. Select Next when finished.
  7. Select Allow the connection and then select Next.
  8. In the Profile window, select one or more of the available options. In most cases, selecting Domain should suffice. Make your selections and then select Next.
  9. Give the rule a convenient Name and Description and then select Finish.
  10. The rule is enabled by default. You may now close the Windows Defender Firewall applet.