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Synappx Go for Collaboration

System Requirements

Supported Environments

Microsoft® 365 Service Plans
Business Microsoft 365 Business Basic*/Standard/Premium
Enterprise Microsoft 365 Enterprise E1*/E3/E5 Microsoft 365 Enterprise F1
Education Microsoft 365 Education A1*/A3/A5
Government Microsoft 365 Government G1*/G3/G5

*This package offers only the web or mobile version of Microsoft Office applications. Synappx Go requires Office applications to be installed on the display PC for full functionality. Otherwise, the file will be opened using the web browser. Remote file control is not supported.

Google Workspace Service Plans
Business Starter
Business Standard
Business Plus

Windows® Platform In-room PC Requirements
Operating System (OS) Windows 10 (32-bit and 64-bit versions) Builds 21H2 to 22H2
Windows 11 (64-bit versions) Builds 21H2 to 22H2
Central Processing Unit (CPU) 2.0 GHz processor (Minimum)
Core i5 or higher (Optimal)
.NET Framework Microsoft .NET Framework 4.7.2 or higher
Memory 4GB of RAM (Minimum)
8GB of RAM (Optimal)
Hard Disk Drive (HDD) More than 500 MB
Bandwidth 5.0 Mbps/5.0 Mbps (Minimum)
10 Mbps/10 Mbps (Optimal)
Client Applications Microsoft Office client application, Chrome Browser, Edge Browser, web conference client application (e.g. MS Teams), and other applications such as video media player
Adobe® PDF reader for Google native files (view only)
Security Recommended: Anti-virus software

Supported Web Conference Services
The following web conference services are supported for auto-start. See Install Client Application on the In-Room PC.
  • Microsoft® Teams
  • Zoom
  • Google Meet
  • GoToConnect

Supported Mobile Platform
OS Android 11 to 12
iOS 15 to iOS 16

Prerequisites for Launch on Display (Microsoft 365 and Windows Settings)

The following components should be completed before the installation and configuration of Synappx Go. For enhanced security with optimal usability, a Windows configuration is recommended.

  1. Synappx Go and Synappx Go Windows application License
    The following license is required to use Synappx Go. Please contact an authorized Sharp dealer to obtain the license.
    1. Synappx Go User license applied to each user

    2. Synappx Go Workspace license applied to each Workspace
  2. Meeting Room Resources (Required for Microsoft 365)

    When Synappx Go Windows application is used in Workspace mode, Microsoft 365 must have a room resource calendar and an Office 365 license applied to the resource account. This account is used to log in to the Synappx Go Windows application installed on the in-room PC and Microsoft Teams (when installed on the in-room PC), and to view downloaded files during the meeting.

    When logged in and with Workspace mode enabled, Synappx Go Windows application displays a scheduled meeting list with an organizer and reserved time.

    Note: For Google Workspace, create a shared Google user account and log in to the default browser using the account for the in-room PC.

  3. Microsoft Teams Configurations (Required for Microsoft 365)

    The resource account is required to log in to install the Microsoft Teams application on an in-room PC. Once logged in, it shows a list of meetings that are scheduled to occur in the room. It is strongly recommended to further configure Microsoft Teams settings to set controls such as access to calendar and chat history.

  4. In-Room Computer with Microsoft Windows Login

    When the in-room PC is kept logged on so that each user is not required to log in, it is recommended to place necessary measures to maintain security and integrity.