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Synappx™ Support Center

Synappx™ Go for Collaboration

Automatic Input Switch

Step 2: Configure the Admin Portal

Notes:
  1. Log in to the Synappx Admin Portal with your Microsoft® 365 or Google Workspace™ credentials.
  2. If both Synappx Go and Meeting are licensed, choose Synappx Go.
  3. Go to Workspaces.
  4. Select Devices & Agents.
  5. Select the Display radio button. The Summary of Devices and Agents display page will show all configured display agents. [View Image]
  6. To set up auto-input switching information for each display, select Configure in the Display Information column. A dialog box will open.
  7. Be sure to choose the connection type: Telnet LAN or RS-232C. Enter the relevant information for the display.
  8. Select OK to save the settings. Auto-input switching is now available for Go users.
  1. Display Name (optional): Enter an alias for the workplace display or use the display search feature.
  2. IP Address (required): Enter the display IP address or use the display search feature.
  3. Port (required): The default is 10008.
  4. User Name (optional): This field is only required if the display is configured with a username and password.
  5. Password (optional): This field is only required if the display is configured with a username and password.
  6. Default Input (optional): This field is only required if a default display input is desired. The default setting is Manual (no return to default input). Select the arrow to choose the desired default display input (e.g. HDMI 2). At the end of the collaboration, the user can automatically restore the display to the default input via Go mobile.
  7. Go Agent PC Input (required): The default setting is Manual (auto-input switch not configured). Select the arrow to choose the display PC input (e.g. HDMI 1) where the Synappx Go agent is installed. When a user taps the display NFC tag, the display will switch to the selected input automatically.
  8. Note (optional): Add applicable notes.

Display Search

The Display Name or IP Address search icon IP address search icon can be used to look up information on an existing display and leverage those display settings (avoids re-entry if display is already configured).

  1. Type a display name or IP address up to the second dot or more (e.g. 172.29.) and select the search icon IP address search icon to see a list of devices matching the display name or IP address fields.
  2. Select a display from the list. Select OK to auto-populate the information into the Display Information box. Information can be edited after populating.
  3. Select OK to save the display settings.
  1. Display Name (optional): Enter an alias for the workplace display.
  2. COM Port Name (required): Enter the display COM port name. The default is COM1.
  3. Baud Rate (optional): The default is 9600. Select the arrow to choose the value that matches the display baud rate.
  4. Default Input (optional): This field is only required if a default display input is desired. The default setting is Manual (no return to default input). Select the arrow to choose the desired default display input (e.g. HDMI 2). At the end of the collaboration, the user can automatically restore the display to the default input via Go mobile.
  5. Go Agent PC Input (required): The default setting is Manual (auto-input switch not configured). Select the arrow to choose the display PC input (e.g. HDMI 1) where the Synappx Go agent is installed. When a user taps the display NFC tag, the display will switch to the selected input automatically.
  6. Note (optional): Add applicable notes.

After configuring display information, the choices in the Display Information column change to Edit and Clear. Select Edit to review or change any of the settings.

Select Clear to remove the display information settings associated with the display agent. A dialog box will appear to confirm information deletion. Select OK to clear all display information.

The Display Information column option will change back to Configure once information is removed.

Display information can also be configured, edited, or cleared from the Workspace Display page.