Synappx Go

How It Works

Print

Use the configured print driver to send print jobs to the Synappx Go print release server. When ready, print all jobs or select specific jobs from the print hold queue on the Synappx Go mobile app.

Background Operation:

  1. Ensure the MFP front panel is showing the home screen. Tap the Synappx Go NFC tag on or near the MFP with your mobile phone.
  2. Select Print Release. [View Image]
  3. If Select files at print time is your default print setting, you will be able to, select individual print jobs. From the Files Available for Print screen, select one or more files to release or choose All. [View Image]

    Note: If you chose Release all files as the print default, then the Files Available to Print screen will not display at print time, and all files in your queue will print automatically.
  4. The app will confirm printing has started and the document will print. The app will return to the Scan, Print and Copy screen upon completion. . [View Image]

Foreground Operation:

  1. From your mobile screen, open the Synappx Go app. [View Image]
  2. Select Scan, Print and Copy. [View Image]
  3. Select Print Release. [View Image]
  4. Tap the Synappx Go NFC tag or built-in NFC tag (if supported) with your mobile device. [View Image]
  5. If Select files at print time is your default print setting, you will be able to, select individual print jobs. From the Files Available for Print screen, select one or more files to release or choose All. [View Image]
  6. The app will confirm printing has started and the document will print to the selected MFP. The app will return to the Scan and Print screen upon completion. [View Image]

Print Cloud Files

There are three ways to select cloud storage files to print to Sharp MFPs.
  • Select from recently modified files
  • Search for files
  • Browse cloud storage folders

Synappx Go can print up to ten files across configured cloud storage sites (100MB file size limitation). Files from iCloud, local iOS device storage, and Google Drive have a 30MB file size limit. Supported Google files stored in Google Drive only can be selected for cloud file printing.


Printable file types:

.txt
.tiff
.jpeg
.png
.pdf*
.ps*
.docx**
.pptx**
.xlsx**
Google Docs***
Google Slides***
Google Sheets***
Google Drawing***

*Available only if the MFP supports or is equipped with Adobe PostScript 3 Expansion Kit
**Available only if the MFP supports or is equipped with Direct Print Expansion Kit
***Google files are converted to Adobe Portable Document Format (PDF) before printing and require the Adobe PostScript 3 Expansion Kit to be installed on the MFP. There may be differences in the printed document compared to the online view.
For more information on expansion kits, contact your Sharp dealer.
  1. From the home screen, select Scan, Print and Copy. [View Image]
  2. Select Print Cloud Files. [View Image]
  3. The device will load recently modified files from your configured cloud storage folders. Select up to ten files from the cloud folders, search feature, or Recently Modified list. Then select Print. [View Image]

  4. Tap the Synappx Go NFC tag or built-in NFC tag (if supported) with your mobile device.

    The app will confirm printing has started and the document(s) will print. The app will return to the Scan, Print and Copy screen upon completion. [View Image]
  5. Users can also print cloud files by searching or browsing cloud storage folders with the Share feature. Tapping an NFC tag on an MFP with the Share feature will enable print.

Print Files from Email, Texts and Mobile Applications

Synappx Go allows you to print files to Sharp MFPs from your email, text messages and other mobile applications.
Supported Mobile Applications
  • Microsoft Outlook and Gmail email attachments
    • Email body messages are not supported for printing.
  • Microsoft Office and Teams
  • Files attached to Apple iMessage and Google Messages
  • File types:
    • Microsoft: Word, PowerPoint, Excel
    • PDF
    • Image files: JPEG, GIF, BMP, PNG, TIFF (not supported for text attachment)
    • Some capabilities are limited. See supported file types in Print Cloud Files.
  • The file name shown in Synappx Go may differ from the original file name.
  • Mobile phones use a variety of viewers to open files. The default file viewers for Outlook and Gmail are verified for iOS and Android. For Microsoft Office file viewing, it is recommended to download the Microsoft Office mobile app.
  • For text attachments, file size limits vary based on the carrier. Check limits for your texting app.
Print Email Attachment, Microsoft Office File, or Microsoft Teams File
Examples show iOS unless stated otherwise. Files are printed one at a time.
  1. Open the application and select the file. The file will open in the mobile viewer.
  2. iOS: Select the share icon iOS Share Icon. [View Image] Then select Share File via[View Image]
    Android: Select the Share icon Android Share Icon. [View Image]
  3. Select the Synappx Go icon. [View iOS Version Image] [View Android Version Image]
  4. Tap the MFP NFC tag. [View Image]
  5. A print settings page will prompt you to proceed to print with the current print defaults or change the settings by selecting the gear icon. Select Print to proceed. A confirmation page will show the file printing. [View Image]
  6. The mobile screen will return to the Synappx Go homepage.
Print Text Attachment
The example below shows the iOS screen. One file at a time can be selected to print.
  1. Open the text and select the file. The file will open in the mobile viewer. 
  2. iOS: Select the share icon iOS Share Icon.Then select Share File via
    Android: Select the Share icon Android Share Icon. [View Image]
  3. Select the Synappx Go icon. [View iOS Version Image] [View Android Version Image]
  4. Tap the MFP NFC tag. [View Image]
  5. A print settings page will prompt you to proceed to print with the current print defaults or change the settings by selecting the gear icon. Select Print to proceed. A confirmation page will show the file printing. [View Image]
  6. The mobile screen will return to the Synappx Go homepage.