Synappx Go

System Requirements

Synappx Go Major Components
1. Mobile Application (iOS and Android)
2. NFC Tags
3. MFP and Display Agents
4. Admin Portal
5. Cloud System (Microsoft® Azure)
6. Embedded MFP Apps (for selected A4 models and PaperCut or Native Authentication integration with Synappx Go.

A stable internet connection is required.

Organizations must have a Microsoft® 365 or Google Workspace environment. Provider is designated after sign-up. If an organization uses both Microsoft 365 and Google Workspace, the administrator must choose one cloud service provider for Synappx to synchronize with the calendar (Synappx Meeting) and users (Meeting and Go).

Microsoft® 365 Service Plans
Business Microsoft 365 Business Basic*/Standard/Premium
Enterprise Microsoft 365 Enterprise E1*/E3/E5
Microsoft 365 Enterprise F1
Education Microsoft 365 Education A1*/A3/A5
Government Microsoft 365 Government G1*/G3/G5
Google Workspace Service Plans
Business Starter
Business Standard
Business Plus
Enterprise

*This package offers only the web or mobile version of Microsoft Office applications. Synappx Go requires Office applications to be installed on the display PC for full functionality. Otherwise, the file will open in the web browser.


Users and Admins
  • Supports 5,000 users
  • All users must:
    • Have Microsoft 365 or Google Workspace accounts
    • Be in Microsoft Azure Active Directory (AD) or Google Workspace Directory
  • First administrator to log in requires Azure AD or Google Workspace admin privileges
Supported Mobile Platform
Apple®iPhones®: NFC support, iOS 12 or later
  • 7/7+, 8/8+, X, XR, XS, XS Max, iPhone 11, 11 Pro, 11 Pro Max, and iPhone SE (Second Generation -2020)

Android
  • 8 to 11, NFC support
MFP Agent
  • Microsoft Windows®10 or greater or Windows Server 2016 or 2019, 32- or 64-bit
  • Microsoft .NET Framework 4.7.2 or higher
  • Minimum 4GB RAM
  • Minimum 75MB disk space (Requirements can vary based on the number of users and print jobs that the agent supports.)
  • Internet connectivity
Display Agent
  • Display computer or Shuttle® PC with Windows 10 or greater, 32- or 64-bit
  • Microsoft .NET Framework 4.7.2 or higher
  • Minimum 4GB RAM
  • Minimum 10MB disk space
  • Microsoft 365 client applications (e.g. PowerPoint®, Word) and other apps (e.g. video viewer) for files that will be downloaded
  • Adobe® PDF reader for Google native files (view only)
  • Chrome browser for editing Google files and opening Microsoft 365 files in browser
  • Internet connectivity
Admin Portal
Browser-based: Google Chrome and Microsoft Edge (latest versions)
NFC Tags