Synappx Go

System Requirements

The major components of Synappx Go App are:

  1. Mobile Application (iOS and Android)
  2. NFC (Near-Field Communication) Tags (Sharp-provided or in selected MFP models)

The prerequisites and requirements for the major components of Synappx Go App are:

  • Synappx Go

    • All users must have Microsoft® Office 365
    • All users must be in Microsoft® Azure Active Directory (AD)
    • First administrator to log in must have Microsoft Azure AD admin privileges
    • Supports 2500 users
  • Synappx Go Mobile Application (iOS and Android)

    • iOS versions: 11 or later, NFC support
    • Android versions: 7.0 to 10.0, NFC support
  • NFC (Near-Field Communication) Tags

  • Synappx Go MFP Agent

    • Microsoft® Windows 10 or greater or Windows Server 2016 or 2019, 32- or 64-bit
    • Microsoft® .NET Framework 4.7.2 or higher
    • Minimum 4GB RAM
    • Minimum 75MB disk space (Requirements can vary based on the number of users and print jobs that the Agent supports.)
    • Internet connectivity
  • Synappx Go Display Agent

    • Shuttle® PC or other computer driving display with Microsoft® Windows 10 or greater, 32- or 64-bit
    • Microsoft® .NET Framework 4.7.2 or higher
    • Minimum 4GB RAM
    • Minimum 10MB disk space
    • Office 365 client applications (e.g., PowerPoint, Word, Excel) and other apps (e.g., video viewer) for files that will be downloaded
    • Internet connectivity
  • Synappx Go Admin Portal

    • Browser-based support on Google Chrome™ (latest version) and Microsoft® Edge (latest version)