Synappx Go can work with any Sharp AQUOS BOARD or Sharp display that is driven by a Windows PC with Microsoft Office applications installed. These displays need the Synappx Go agent installed with an NFC tag configured. Google Workspace users can choose to download Google files as PDFs for view only or open those Google files in a display browser. Check with your system administrator to find out which displays are Synappx Go-ready.
If your administrator has configured the Synappx Go-enabled displays to support automatic input switching, you simply need to tap the NFC tag and the input will automatically switch to the correct Go input. If the PC is logged in, you can immediately share to the display. If the display PC is not already logged in, you’ll see a mobile message requesting you to enter your normal network login credentials and then you are ready to share files to the display. Check with your administrator about auto-input switching.
There are four ways to find the file(s) you want to share on the Sharp display:
- Select Share on the app home page. Then:
Select Share. Tap the display NFC tag to display the file(s).
- Find file(s) in the Recently Modified list
- Type file name in the search box at the top of the Share screen
- Select the folder icon at the top of the Share screen and browse to find the file(s)
- Select a mobile email attachment or file from the Microsoft Office or Mobile Teams app.
Files from your configured cloud storage sites from the last 30 days will appear. However, you will only see modified files from the time you first log in except for Teams which will retrieve files you modified within the last 30 days. You can find older files via search and browse.
There are two ways to share to display. The default is downloading the files to the display PC for viewing and editing. Synappx Go Share supports Plain Text files, Microsoft® Office files (Word®, PowerPoint, Excel, OneNote), PDF, image files (JPEG, TIFF, GIF, BMP, PNG), and video files (MP4, AVI, WMV, MOV). You must have applications associated with these file types installed on the display PC to open the files.
For Microsoft 365 OneDrive for Business users, there is an option to open OneDrive files in a Chrome browser.
For Google Workspace users, there is an option to open Google Drive files in a Chrome browser. See details of supported Google Workspace user file formats here.
The maximum file size for download is 100 MB. iCloud, local iOS, and Google native files have a of 30 MB maximum file size.
If a file type is highlighted gray, then it is not presently supported by Synappx Go and cannot be downloaded to the display PC for viewing or editing.
By default, all cloud storage sites you configured are enabled. However, you can select the filter icon to filter files within the recently modified list, search results, and folder browsing by unselecting cloud storage sites.
Yes, a maximum of 300 files can be retrieved for selection to share.
It depends on the features supported by the cloud storage service. Some services support only search by file name while others have full text support.
Generally, you can download up to 10 files in a single Share request. The files will automatically download one at a time. However, when selecting a mobile email attachment or a file from Microsoft Office or Teams, you can select one file at a time for downloading.
When finished editing, save the file and it will save back to the original cloud storage folder as either a new version of the same file name or with the file name appended (e.g. Filename (1)). The result depends on the cloud storage capabilities.
If you do not wish to save the edits, close the file without saving the changes and it will be removed from the temporary storage folder on the display PC.
Note: Files that are downloaded from your mobile email, Microsoft Office, or Microsoft Teams apps can only be viewed on the display. Changes cannot be saved back to the original source.
Downloaded files are removed from the display PC if the application is closed after use. Select Save when the file is open to save the file back to the cloud storage folder or just close the application (closing without saving does not save changes). After closing the application, the files are automatically deleted from the display PC temporary folder.
Currently, there is no option to save the downloaded and edited file with a new file name in the original cloud repository. You can choose to save the file with a new name locally, but then it will not be removed from the display PC location when the application is closed.
Yes, up to five Synappx Go users can connect to the same display PC and download files from their respective cloud sites for simultaneous collaboration (e.g., copying content from one file to another).
iCloud and local iOS files are supported for view only.
Files opened from external mobile apps for sharing to display are for view only. .
Yes, you can select a website URL (http or https) on your mobile device and, open it on a Sharp display using Synappx Go.
Microsoft Office files (.pptx, .xlsx, .docx) that have been downloaded to the display PC using the Synappx Go Share feature can be selected for remote operation from your mobile.
You can remotely perform a variety of file operations from your mobile device, including navigating pages, zooming, scrolling, maximizing and minimizing, saving, closing, and more. For more information, go to Remote File Operation.
The following Google file types can be downloaded from Google Drive for sharing. They will be converted to PDF automatically. These files are available for view only; they cannot be edited.
- Google Docs™
- Google Slides™
- Google Sheets™
- Google Drawing
- Google Jamboard
Note: The display PC requires an app capable of opening Adobe® PDF files For more information, see the System Requirements.
It depends on your Share to Display setup preference. The default is View Only, which downloads the Google file as a view-only PDF. If you selected the View and Edit preference or Prompt Me, you can open the files in a Chrome Incognito browser for directly viewing and editing back to Google Drive.
The following file types in Google Drive can be opened and edited: Google Docs, Google Sheets, Google Slides, Google Jamboard, Google Drawing and TXT (if opened in Google Docs). The following file types can also be opened in the browser but are not editable: PDF, BMP, PNG, JPG, TIF, GIF, MOV, MP4, AVI, WM.
Yes, if the first user who logged into the display PC still has the Chrome Incognito browser open, other Synappx Go users can select the files and select Share. They do not need to log in to the display browser. The files other users selected will be temporarily shared with the first user and will be opened in tabs in the Chrome Incognito browser for viewing or editing. The temporary share is removed when the first user closes the browser. Note: Read-only files cannot be shared to display by other users on the browser.
Note: Read-only files cannot be shared by other users on the browser.
Yes, you have an option to open Office and other select files from the Chrome browser on the display. In your Share to Display preferences, select either Open in Browser or Prompt Me at share time. You will be prompted to log in. Then you can open and edit the files in the browser.