Synappx Meeting FOR ADMIN

Configuration Steps

Guest User Support

Admins can allow frequent guest users to access the Synappx Go mobile app and Synappx Meeting to operate Sharp MFPs or to aid in conducting meetings, respectively. For example, a real estate broker can invite real estate agents who use their office (but have separate email domains) to use Synappx Go to easily share image or proposal files to a meeting room display with co-workers or clients The guest user can scan, copy, or print files with personal settings from their mobile device. Users can be a Synappx guest user for multiple companies.

To become a Synappx guest user:

  1. The admin for a company using Synappx will enter your name and email address in a Synappx web page.
  2. You will receive an invitation to become a Synappx guest. Accept Invitation if you want to use Synappx as a guest. [View Image]
  3. Define your email sign-in account type (sign in with Microsoft 365, Google Workspace, or create a new Synappx guest account using the email the Admin provided). Press OK. [View Image]
  4. You will receive a confirmation of your login choice. Press OK. [View Image]
  5. When the Admin sees you have accepted the invitation to be a guest and assigns a Synappx Go license, you will receive an email with information to download the Synappx Go mobile app. [View Image]

Guest User Support by Login Type

The following is the list of supported Synappx Go features by guest type:

Product Services Microsoft 365 Guest1 Google Workspace Guest1 Custom Synappx Account Guest
Collaboration Hub
Synappx Go Meet feature and Synappx Meeting Workspace mode. A proper license is required for workspace and guest users. Start and end scheduled meeting (when Invited) feature supported 2 feature supported 2 feature not supported
Meeting Control Page Access feature supported 2 feature supported 2 feature not supported
Meeting Information Page feature supported 2 feature supported 2 feature not supported
Create Ad Hoc Meeting feature supported 2,3 feature supported 2,3 feature not supported
Synappx Meeting
  Meeting List feature supported feature supported feature not supported
  View Workspace List feature supported 4 feature supported 4 feature not supported
  Start a scheduled meeting (web conf) feature supported 4 feature supported 4 feature not supported
  Meet now (ad-hoc meeting) feature supported 4 feature supported 3 feature not supported
  Auto cast and auto-connect audio device feature supported 4 feature supported 4,5 feature not supported
  Update end time/extend meeting time feature not supported feature not supported feature not supported
Synappx Go
MFP Scan, Copy, Print Cloud Files feature supported feature supported feature supported
  Print Release, Unlock MFPs feature not supported feature not supported feature not supported
Share to Display Recently Modified, Search, Browse Files feature supported feature supported feature supported
  Share Files to Download, View, and Edit feature supported feature supported feature supported
  Browser-Based File Editing feature supported feature supported feature not supported
  Remote Control Files (temporarily downloaded to in-room PC)  feature supported feature supported feature supported
Check In   feature supported feature supported feature supported

1Guest users who have existing Synappx Go logins to Microsoft 365 or Google Workspace may be requested to accept an additional calendar access permission to use Meet features. Access to features may vary as per permissions set by the organization.
2 Workspaces on the Meet page will only reflect workspaces for (a) the first company that added you as a guest OR (b) your home Synappx company if you are also a regular licensed Synappx Go user.
3 For ad hoc meetings, guests can select a workspace to start a meeting in your home company (if you have a home Synappx license) or a workspace in the first company that added you as a guest; however, the workplace in the guest company will not be checked or booked on the calendar.
4 Synappx Meeting Workspace license required or Synappx Go user license for the guest
5 Valid network access is required, and functionality depends on the network. The laptop should be on the Wi-Fi that can access to casting receiver.