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Synappx™ Support Center

Synappx™ Go for Collaboration

How It Works

Starting a Scheduled Meeting

You can start a meeting by double-tapping the meeting, selecting the meeting and selecting Start, or selecting start from the five-minute countdown timer.

Note: The scheduled meeting is in your Outlook or Google Workspace calendar, and your laptop and the in-room PC are connected to a corporate network.
  1. Select how you want to start a meeting.

    When both Launch on display and Cast your laptop options are configured and available, A dialogue box will display to select how you want to start the meeting.

    Launch on display (Microsoft 365)
    The display with the in-room PC will join the meeting and share the meeting room display with both on-site and remote attendees. Enter the pairing code shown on the display. Your web conference will automatically launch on both the display with the in-room PC and your laptop.

    Cast your laptop
    Synappx Go launches the scheduled meeting on your laptop and establishes a connection with the screencasting device in the meeting room.

    The following steps are skipped when only a single option Launch on display or Cast your laptop is configured, one room is booked for the meeting, or a single display is placed in a room. Otherwise, follow the dialogue to start your meeting

  2. Multiple Workspaces/Meeting Rooms

    Synappx Go supports various meeting and collaboration environments.

    Multiple Workspaces
    When a meeting is scheduled with multiple workspaces, Synappx Go will ask which workspace you are joining the meeting from. If you are not starting a meeting in a meeting room, select Skip to start the scheduled web conference on your laptop.

  3. Select a Display Device

    Synappx Go supports up to four devices per workspace. Once devices are configured by your administrator, you will see an option to select a display. Synappx Go will help launch a meeting or cast your laptop to the specified meeting room display.

Note: For privacy reasons, screen mirroring will not start automatically. Select the Play icon to start mirroring your PC screen to the display.

If the workspace is not licensed, the start button will be gray and disabled.

Synappx Go supports various meeting and collaboration environments.

Multiple Workspaces

When a meeting is scheduled with multiple workspaces, Synappx Go will ask which workspace you are joining the meeting from. Then you will see an option to connect to devices in the workspace.

Multiple Devices

Synappx Go supports up to four devices per workspace. Once devices are configured by your administrator, you will see an option to select a display. Synappx Go will help connect your laptop to the display. [View Image]

To use automatic screen casting with Google Cast:

  • Your PC must have the chromium-based Edge browser installed
  • An administrator must configure the casting receiver to use Google Cast/Chromecast.
  1. Start a meeting with the Synappx Go Launcher. The Synappx Go Assistant and Synappx Chromecast sender app (based on the chromium-based Edge browser) will launch automatically.
  2. Click the "play" button. Synappx Go automatically searches for and connects to the configured Chromecast device in a meeting room.
  3. Select Cast desktop from Sources.
  4. Select your Chromecast device.
  5. Select your PC screen. Then select Share.
End Screen Casting

End the meeting and disconnect casting by selecting the Synappx Meeting End button.

OR

  1. Select the "stop" button.
  2. Select your Chromecast device.

Automatic screen casting with Miracast is available when Synappx Meeting Cast Assist installed and an administrator configures the casting receiver to use Miracast.

  1. Start a meeting with Synappx Go. The Synappx Go Assistant and Synappx Meeting Cast Assist app will launch automatically.
  2. Enter the PIN when requested to start casting.
  3. End the meeting and disconnect casting by selecting the End button.

If you have a Synappx Go license, you will see an option to join the meeting remotely or at the workspace.

Select Skip if you are joining the meeting remotely and do not require in-room device connections. [View Image]

Home Mode

When you are working from home and do not require meeting room audio or casting, set your status to Home Mode. Synappx Go skips device connections and just starts web conferences.

Office Mode

When you are in the office, use Office Mode so that Synappx Go will assist with connecting your laptop to a meeting room display and audio device.

When a scheduled meeting includes a web conference, the web conference application will launch and the meeting will begin. (For a list of supported web conference services, go to System Requirements.)

To auto-connect to an in-room audio device via Bluetooth, a dialog box will appear when you start a meeting. Select Room audio and Connect. De-select Room audio if you do not want to connect the device or select Skip to opt out. [View Image]

Auto-connect for casting and audio is the default setting. Go to settings to manage auto-connect settings. [View Image]